Press Releases

BOSTON – February 3, 2010 – Sapient (NASDAQ: SAPE) today announced that its employee portal designed for Enbridge Inc., a leading energy services firm and Fortune 500 company, was selected by the Nielsen Norman Group (NNG) as one of the world’s 10 best intranets for 2010. In its Intranet Design Annual report, NNG reviews the designs and usability of 10 intranets that were chosen from a large pool of candidates, giving readers a rare sneak peek at best-in-class intranet designs that ordinarily are hidden behind a firewall.

 “Nielsen Norman’s Intranet Design Annual report is the most respected authority on corporate intranet usability. Any company looking to embark on a corporate intranet overhaul consults this report,” said Dan Barnicle, vice president of the content management and collaboration practice at Sapient. “We’re delighted to be singled out but, moreover, we’re delighted that we could help Enbridge employees to improve communication, collaboration, and productivity through the development of the elink portal.”

Dubbed elink, the information workspace was developed to increase a sense of community and connectedness within a rapidly growing Enbridge, to improve the awareness and effectiveness of corporate initiatives, and to establish a lasting repository of company knowledge and best practices. It was built on the Microsoft Office SharePoint Server 2007 platform. 

“We partnered with Sapient to deliver an enterprise portal solution that combined business analysis, user-centered design methodology, and technology to empower our people with the tools and resources they need to deliver effectively on our business objectives,” said Brent Pookhay, vice president & chief information officer, Enbridge, Inc. “Together, Enbridge and Sapient have developed the blueprint for the next-generation of enterprise portal, and I’m thrilled that Nielsen Norman has taken notice.”

Since its launch, elink has been used by more than 6,000 Enbridge employees and consultants spread across nearly 200 locations in North America —with each user averaging more than 29 actions per day.  More than 95% of users in post-launch surveys rated their site experience as “satisfying” or “extremely satisfying.” elink has become Enbridge’s “go-to” destination for both office and field employees who need assistance or have questions about their daily job functions, replacing the frustrations of past information-sharing systems with a collaborative community experience that can support future corporate growth and expansion.

Nielsen Norman Group is an expert on corporate culture and the human-centered product development process. The organization helps clients to develop corporate-wide customer-centered product development strategies and processes. For more information or to purchase their Intranet Design Annual Report, visit: http://www.nngroup.com/.

About Enbridge Inc.
Enbridge Inc., a Canadian company, is a North American leader in delivering energy. As a transporter of energy, Enbridge operates, in Canada and the U.S., the world's longest crude oil and liquids transportation system. The Company also has a growing involvement in the natural gas transmission and midstream businesses, and is expanding its interests in renewable and green energy technologies including wind and solar energy, hybrid fuel cells and carbon dioxide sequestration. As a distributor of energy, Enbridge owns and operates Canada's largest natural gas distribution company, and provides distribution services in Ontario, Quebec, New Brunswick and New York State. Enbridge employs approximately 6,000 people, primarily in Canada and the U.S. Enbridge's common shares trade on the Toronto and New York stock exchanges under the symbol ENB. For more information, visit enbridge.com.

About Sapient
Sapient is a global services company that helps clients leverage technology to transform their businesses. The company operates two groups that enable clients to gain a competitive advantage and succeed in an increasingly digital world. Sapient's Brand Experience group combines best-of-breed digital marketing with world-class brand strategy, traditional advertising and deep technology to help clients create impactful marketing, commerce and customer care experiences. Sapient's Global Markets group provides strategy, systems design and implementation, business intelligence and process solutions that enable leading capital market players to optimize their business processes, drive efficiencies, and achieve greater profit growth.
 
Sapient’s passion for client success—evidenced by its ability to foster collaboration, drive innovation and solve challenging problems—is the subject of case studies on leadership and organizational behavior used by MBA students at both Harvard and Yale. Headquartered in Boston, Sapient operates across North America, Europe, Asia and Australia. For more information, please visit www.sapient.com.
 

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Sapient is a registered service mark of Sapient Corporation.