Boston – March 10, 2009 – Jive Software and Sapient (NASDAQ:SAPE), a leading global services firm, today announced that they have formed a strategic partnership designed to bring highly effective, rich social media experiences that promote customer loyalty and product innovation to Sapient’s clients worldwide. As part of the partnership, Sapient supports Jive’s Social Business Software 3.0, a breakthrough new application that debuts today, March 10, 2009.
Sapient’s two service groups – Sapient Interactive, a leading marketing services firm and Sapient Consulting, which provides IT and business consulting services – leverage Jive SBS 3.0 as a complete, end-to-end social media and marketing software solution for clients. Both Sapient service groups have significant experience in designing and deploying major social networking initiatives for leading brands that heighten the collaboration and communication between those brands and their customers. These initiatives include creating and managing enterprise-wide social networking deployments, online developer communities, executive blogging and public online communities.
Jive is the creator of Social Business Software (SBS), the new business architecture that is helping companies break through bottlenecks, do more with less and rapidly produce results. With Jive SBS, employees, customers and partners are instantly connected, problems are quickly solved, unrealized opportunities are seized and priorities get aligned. When businesses use Jive SBS to harness the collective intelligence and creativity of its social business network, revenues go up and costs go down, creating a Social Capital Marketplace underpinning improved performance and customer satisfaction.
“Leveraging collaboration platforms to drive higher quality and improved frequency of communication between brands and their customers – in the most efficient manner possible – is becoming increasingly important to today’s marketing, merchandising and product development professionals, especially in today’s economic environment,” said Chris Davey, Sapient senior vice president and global e-commerce practice lead. “In addition, providing better forums for collaboration within organizations, particularly geographically diverse ones is equally critical. Both Jive and Sapient understand the urgency with which organizations need to address these challenges and have come together to help address this growing market need.”
“The partnership between Jive and Sapient makes it possible for companies to concentrate on building community and getting results from Jive’s Social Business, while Sapient takes care of the infrastructure needs. This is a win-win for our customers,” said Robert Brown, vice president of client services, Jive Software.
About Jive
Jive is the SBS marketshare leader with more than 2,500 customers, including 15% of the Fortune 500. Founded in 2001, Jive is headquartered in Portland, Oregon. For more information, visit www.jivesoftware.com.
About Sapient
Sapient, a global services firm, operates two groups—Sapient Interactive and Sapient Consulting—that help clients compete, evolve and grow in an increasingly complex marketplace. Sapient Interactive provides brand and marketing strategy, award-winning creative work, web design and development and emerging media expertise. Sapient Consulting provides business and IT strategy, process and systems design, package implementation and custom development, as well as outsourcing services such as testing, maintenance and support.
Sapient’s passion for client success—evidenced by its ability to foster collaboration, drive innovation and solve challenging problems—is the subject of case studies on leadership and organizational behavior used by MBA students at both Harvard and Yale. Leading clients, including BP, Essent Energie, Hilton International, Janus, Sony Electronics and Verizon, rely on the company’s unique approach to drive growth and market momentum. Headquartered in Boston, Sapient operates across North America, Europe and India.
?