Forrester’s Consumer Forum 2010 will provide specific answers to the critical issues of consumer change and empowerment that are confronting all consumer-facing companies today. New channels, like Twitter, YouTube, and foursquare, have changed the way consumer organizations run.  Whether you are running an online-only firm or one business unit of a global firm, the time to unleash your employees and transform your company is now.  This event will showcase ideas, best practices, and case studies to help you do it.